Our Services

Sales Services

What We Do

Selling a property is one of the largest transactions many of us go through and having the experience and support from us is crucial.

When a property comes onto the market with us we ensure that all of our sale team are given an extensive overview of the property enabling them to answer almost any question about it.

Free Professional Photography

So how do we get these beautiful photographs?

We take great pride in the way we make our properties stand out when marketed against similarly priced competitors.

Staging of photography

Our photographer will take time to arrange each room so they can create a scene that potential buyers can visualise themselves being in. By doing this, buyers are not distracted by any unnecessary items and can focus purely on the room’s suitability for their own needs.

Getting the right angles

Getting the right angle and lighting helps display each room’s best features. Our photographers will strive to capture the best angle in order to make any room look as desirable as possible to potential buyers.

Choosing the right photos to have impact

Don’t miss out on buyers – get the right picture!

Using the right photographs is important to drawing maximum attention to your property. We make sure that the main selling points of your property are the first things potential buyers will see.

Our Marketing Strategy for your property

When it comes to selling, we will make sure your property stands out from the crowd.

Property details

When it comes to selling, we want your property details to be top of the pile. That is why we have worked hard in creating our fabulous brochures to provide the best appeal to potential purchasers.

It will contain:

  • Full colour photographs that show off all the best aspects of your property.
  • A floorplan which gives prospective purchasers a clear sense of the layout of your property, so that they can start thinking how they would use the accommodation and plan their future.
  • Full descriptions of all rooms, outbuildings and gardens, a location map of the property and information about the local area.

Our two offices

With our two local of offices prospective purchasers can phone, email or call in and our experienced and friendly staff are on hand to assist them in their property search.

Our website

Nowadays, more than 90% of purchasers start their search for a property on the Internet. And, of these, more than half use a mobile device such as a phone or tablet.

Our website is dynamic and adapts to whichever type of device and screen size is being viewed so our visitors always see your property to its best advantage.


When your home is on the market you want to achieve the very best price you can, as quickly and efficiently as you can.

That’s why along with thousands of the UK’s leading estate and letting agents we are advertising all properties on; OnTheMarket.com – a portal dedicated to presenting properties in the best possible light with nothing to distract or detract from their strengths. There’ll be no adverts, no “valuations” based purely on statistics – in fact, there’ll be nothing on your property’s page except your property, positively presented in the way you have agreed with us.


Rightmove.co.uk is the UK’s number one property website displaying details of homes for sale or rent to the largest online audience.

The site receives over 40 million visits a month and has some 500 million pages of property information.

We will provided you with a FREE Rightmove Premium Listing as standard

  • Larger pictures
  • A bigger listing
  • More potential buyers
  • 20% more detailed views

Social media

We will post a link to your property details on Facebook and Twitter which in turn is viewed and shared by the people who follow us on these platforms. On Facebook we will also target your property to people who do not follow us by using paid advertising. All this builds up interest in your property which leads to more enquires.


When a new property comes onto the market we will search our database and send out the property details to suitable applicants. The sales team will then follow this up and answer any questions they might have with the aim of booking them into view. Prospective purchasers enquiring about our properties on a daily basis through a variety of sources including; in person at our offices, telephone, email and through the online portals like Rightmove and OnTheMarket. We keep in regular contact with them ensuring that we are up to date with their position (ability to move) and requirements before carefully matching them to properties that come onto the market.


Viewings are straight forward, as our staff are on hand to conduct them, allowing for a relaxed and informative look around each property. We will confirm each viewing by email and endeavour to obtain feedback within 24 hours of the appointment. If we can’t get feedback we will make sure you know what we are doing to obtain it.

Contact with you

We believe that communication is the key in selling your property. We will constantly keep you updated on the marketing of your property by letting you know each time your property is advertised in the printed press and sending you monthly statistics on how your property is performing on Rightmove. We will also telephone you every two weeks to give you a full update on the marketing of your property.


Once an offer is received, we will verify and confirm the buyer’s position, finances and chain details in order to give you all the information and to cut down on potential problems later on in the transaction.

Sales progression

Once a sale is agreed, we assist in the progression of the transaction by liaising with your solicitor and ensuring that both you and your purchaser are kept informed as to which stage the sale has reached.

We are on hand to help with any problems or issues that might crop up to ensure the smoothest possible transaction.

Professional Recommendations

To further widen the service that we offer you, we can provide access to a wide spectrum of specialised property professionals. Whether you are looking for a solicitor, surveyor, financial advisor, planning consultant, builder, decorator or cleaner, we can put you in touch with the relevant service with confidence.

You can be confident that we will be there to support you at every step from putting the property up for sale to handing over the keys to the purchaser on completion day.

Energy Performance Certificate (EPC)

Although Home Information Packs (HIPs) are no longer required all properties marketed for sale in England and Wales must have an EPC commissioned within 7 days of the property being marketed.

EPCs give information on how to make your home more energy efficient and reduce your energy costs.

EPCs contain information on your home’s energy use and typical energy costs a recommendation report with suggestions to reduce energy use and save money details of the person who carried out the EPC assessment

Energy use and potential savings

EPCs carry ratings that compare the current energy efficiency and estimated costs of energy use with potential figures that your home could achieve. Potential figures are calculated by estimating what the energy efficiency and energy costs could be if energy saving measures were put in place.

The rating measures the energy efficiency of your home using a grade from ‘A’ to ‘G’ An ‘A’ rating is the most efficient, while ‘G’ is the least efficient. The average efficiency grade to date is ‘D’. All homes are measured using the same calculations, so you can compare the energy efficiency of different properties.

The recommendation report

EPCs also provide a detailed recommendation report showing how you could reduce the amount of energy you use and your carbon dioxide emissions.

The report lists suggested improvements, like fitting loft insulation possible cost savings per year, if the improvements are made how the recommendations would change the energy efficiency rating of the property You don’t have to act on the recommendations in the report. However, if you decide to do so, it could make your property more attractive for sale by making it more energy efficient.


Robson & Co Solicitors
147 High Street
CT21 5JN

T: 01303 264581
View their website: http://www.robson-co.co.uk


James Martin – Chartered Building Surveyors

Covet Lane

T: 01227 830641
M: 07974 655813
View their website: www.jmsurveyors.com


A mortgage is a loan secured against your home. Understanding the many different mortgages can be a confusing business unless you take professional advice. Obviously you’ll want to know which mortgage is suitable for your needs. It isn’t quite as simple as choosing the lender who is offering the lowest initial interest rate at the time.

You also need to think about other factors such as:

  • Do you plan to move again soon?
  • Do you want your repayments to remain fixed?
  • Do you want your repayments to stay below a certain interest rate?

All of which could make a big difference to the amount you pay in the short and long term.

W8 Financial Services

W8 Financial Services are a local mortgage advice firm and they work in close partnership with Laing Bennett to bring you these benefits:

  • Independent access to 1,000’s of mortgages to get you the most suitable deal from the whole market
  • Full homebuyer and remortgage advice
  • Full Protection advice should the unexpected happen
  • Their expert financial advisers will:
  • Meet with you in the comfort of your own home (or your preferred location) at a time to suit you.
  • Help you through the purchase process step-by-step
  • Work out your affordability and how much you can borrow
  • Advice on how much it will cost
  • Do all the paperwork – you won’t need to worry about a thing from start to finish

W8 financial Services
T: 01303 888111
M: 07775 700039
View their Website – www.w8fs.co.uk

Professional Bodies

NAEA Propertymark

Propertymark launched in February 2017 combining five different associations into a single brand.

The five associations (ARLA, NAEA, NAVA, ICBA and APIP) were dedicated to promoting the highest industry standards for over 50 years.

The Property Industry is not Regulated

We voluntarily became a Propertymark Protected agent to demonstrate transparency and ensure that we are at the forefront of developments in the industry. Estate agents, letting agents as well as auctioneers who display the ‘Propertymark Protected’ logo are actively ensuring maximum protection for their clients.

What Makes Propertymark Agents Different?


NAEA Propertymark estate agents are experienced and trained professionals who abide by a nationally recognised Code of Practice.

Complaints Procedure

Ruling on complaints through independent ombudsman services and regulated by Propertymark.

Peace of Mind

They hold all the correct insurance and protection to give you peace of mind through your move.


Registered with HMRC to ensure compliance with money laundering regulations.

The Property Ombudsman

All Estate agents are required to register with an Estate Agent Redress Scheme which investigates complaints.

The Property Ombudsman (TPO) is the scheme that Laing Bennett is registered with.
In addition to this registration we have also agreed to follow their Code of Practice and are required to provide additional consumer protection that goes beyond that required by the law